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all things water®

Contact Us

498 Seventh Ave, 11th Floor
New York, NY 10018

(212) 539-7000

Privacy Policy

This privacy policy together with the cookie policy below sets out how Hazen and Sawyer, DPC and other companies within its group (Affiliates) use and protects your personal data.

1. IMPORTANT INFORMATION AND WHO WE ARE

2. TYPES OF PERSONAL DATA WE COLLECT ABOUT YOU

3. HOW IS YOUR PERSONAL DATA COLLECTED?

4. HOW WE USE YOUR PERSONAL DATA

5. DISCLOSURES OF YOUR PERSONAL DATA

6. DATA TRANSFERS

7. DATA SECURITY

8. DATA RETENTION

9. CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES

10. THIRD PARTY LINKS

1. Important information and who we are

This privacy policy gives you information about how Hazen and Sawyer, DPC and its collects and use your personal data through your use of this website, including any data you may provide when you register your interest with us.

Hazen and Sawyer, DPC and its respective Affiliate are the controller and responsible for your personal data (collectively referred to as “Hazen and Sawyer”, “we", "us" or "our" in this privacy policy).

We have appointed a data protection manager (DPM) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, please contact the DPM by emailing mbriggs@hazenandsawyer.com or writing to Hazen and Sawyer, ATTN: Legal, 4011 Westchase Boulevard, Suite 300, Raleigh, NC 27607.

2. The types of personal data we collect about you

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name.
  • Contact Data includes address, email address and telephone number.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access this website.
  • Profile Data includes your feedback and survey responses.
  • Usage Data includes information about how you interact with and use our website, products and services.

We may also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals' Usage Data to calculate the percentage of users accessing a specific website feature in order to analyze general trends in how users are interacting with our website to help improve the website and our service offering.

3. How is your personal data collected?

We use different methods to collect data from and about you including through:

  • Your interactions with us. You may give us your personal data by filling in online forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you
    • subscribe to our publications;
    • request marketing to be sent to you;
    • enter a competition, promotion or survey; or
    • give us feedback or contact us.
  • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy below for further details.
  • Technical Data is collected from analytics providers such as Google based in the US.


4. How we use your personal data

We have set out below, in table format, a description of all the ways we plan to use the various categories of your personal data, and which of the legal bases we rely on to do so.

Purpose/Use

Type of data

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Dealing with your requests and queries

(a) Identity

(b) Contact

(c) Profile

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

(a) Identity

(b) Contact

(c) Technical

To use data analytics to improve our website, customer relationships and experiences and to measure the effectiveness of our communications and marketing

(a) Technical

(b) Usage


Direct marketing

You will receive marketing communications from us if you have created an account with us and you have not opted out of receiving the marketing.

Opting out of marketing

You can ask us to stop sending you marketing communications at any time by following the opt-out links within any marketing communication sent to you or by contacting us.

If you opt out of receiving marketing communications, you will still receive service-related communications that are essential for administrative or customer service purposes for example relating to updates to our Terms and Conditions and checking that your contact details are correct

Cookies

For more information about the cookies, we use and how to change your cookie preferences, please see our cookie policy below.

5. Disclosures of your personal data

We may share your personal data where necessary with the parties set out below.

  • Members of our group of companies, including Affiliates.
  • Third parties to whom we engage for the purpose of supporting our business and the products and services we offer to you.
  • Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. Data Transfers

As permitted by applicable law, we may transmit the Personal Data we collect on via our website to representatives, Affiliates, and service providers in the United States or other countries where we do business. These countries may have different standards of data protection than the US. We provide appropriate protections for cross-border transfers as required by law. With respect to transfers from the European Economic Area (EEA) or the United Kingdom to the US and other non-EEA jurisdictions, we may rely on the European Union (EU) Model Clauses or the UK International Data Transfer Agreement. As permitted by applicable law, you may request details about the suitable safeguards we have in place by contacting us as described below.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

8. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances you can ask us to delete your data.

In some circumstances we will anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

9. Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review. This version was last updated on date written below. If we make any significant changes, we will add a notice to our website.

10. Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Local Laws

Certain countries or States in the US may have additional laws that we are required to comply with when processing personal data in those countries or States. Where applicable we will set out any specific additional obligations below.

California

You have the right to:

Right to Know: You can request that businesses disclose the personal information they have collected about you, how it is used, and with whom it is shared.

Right to Delete: You can ask businesses to delete personal information they have collected from you, with some exceptions (e.g., if the information is needed to complete a transaction or comply with a legal obligation).

Right to Opt-Out: You can request that businesses stop selling or sharing your personal information.

Right to Correct: You can ask businesses to correct inaccurate personal information they have about you.

Right to Limit Use of Sensitive Personal Information: You can direct businesses to use your sensitive personal information only for specific purposes, such as providing the services you requested.

Right to Non-Discrimination: Businesses cannot discriminate against you for exercising your privacy rights under the CCPA. If you wish to exercise any of the rights set out above, please contact using the details at the beginning of this privacy policy.

Additional Information

To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Date of last update: December 2024

Cookie Policy

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our privacy policy set out above which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Who we are

This website is operated by Hazen and Sawyer, DPC and its respective Affiliates (collectively referred to as “Hazen and Sawyer”, “we", "us" or "our").

We have appointed a data protection manager (DPM) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, please contact the DPM by emailing mbriggs@hazenandsawyer.com or writing to Hazen and Sawyer, ATTN: Legal, 4011 Westchase Boulevard, Suite 300, Raleigh, NC 27607.

Our website

This cookie policy relates to your use of our website, www.hazenandsawyer.com.

Throughout our website we may link to other websites owned and operated by certain third parties so as to make additional products and services available to you. These other third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies as appropriate.

Cookies

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or another electronic device) when you use our website. We use cookies on our website. These help us recognize you and your device, maintain login information and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

Consent to use cookies and changing settings

We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (e.g. for example when you wish to login to our bespoke cloud platform).

You can withdraw any consent to the use of cookies or manage any other cookie preferences by clicking on the System settings in your browser. It may be necessary to refresh the page for the updated settings to take effect.

Our use of cookies

The table below provides more information about the cookies we use and why:

The cookies we use

Name

Purpose

Whether cookie is essential for us to provide you with a service that you have requested and whether we will seek your consent before we place the cookie

 

Universal Analytics (Google)

 

_ga_.*
^_ga$

This is a web analytics service provided by Google Inc which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behavior of our visitors (eg how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had.

This cookie collects information in an anonymous form.

Read how Google uses the cookies and the data generated by them where relevant.

 

Non-essential (we will request your consent before placing this cookie).

Datadog

^_dd_s$

This cookie is set by Datadog to group all events generated from a unique user session across multiple pages.

Non-essential (we will request your consent before placing this cookie).

Third party access to the cookies

The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party.

How to turn off all cookies and consequences of doing so

As set out above, if you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

How to contact us

We have appointed a data protection manager (DPM) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, please contact the DPM by emailing mbriggs@hazenandsawyer.com or writing to Hazen and Sawyer, ATTN: Legal, 4011 Westchase Boulevard, Suite 300, Raleigh, NC 27607.

Changes to this policy

This policy was published on December 2024 and last updated on December 2024.

We may change this policy from time to time, when we do we will inform you via an update notice at the top of this policy.